Privacy Policy

Information We Collect

We collect information you provide directly to us and limited information collected automatically when you visit our website.

Information you provide:

• Name and email address when you contact us through our website contact form
• Name, email, and payment information when you make a donation (processed securely by Givebutter — we do not store payment card data)
• Any information you include in messages or correspondence with us

Information collected automatically:

• Basic website analytics such as pages visited and general geographic region (country/state level only)
• Browser type and device type for technical compatibility purposes
• We do not use tracking cookies or third-party advertising trackers

How We Use Your Information

We use the information we collect only for legitimate nonprofit purposes:

• To respond to your inquiries and communications
• To process donations and provide tax receipts
• To send organizational updates and impact reports if you have opted in
• To improve our website and understand how people find us
• To fulfill our legal obligations as a 501(c)(3) nonprofit

We do not sell, rent, or trade your personal information to any third party for any reason. We are a nonprofit — your data is not our product.

Donation Processing

Donations are processed through Givebutter, a third-party donation platform. When you donate, you are also subject to Givebutter's privacy policy, which you can review at givebutter.com. Texas DisasterLink receives your name, email address, and donation amount — we do not receive or store your payment card information.

Donation records are retained as required by IRS regulations governing 501(c)(3) nonprofit organizations. We use donation records to issue tax receipts and maintain required financial records.

Email Communications

If you contact us or make a donation, we may send you organizational updates, impact reports, or information about our programs. Every email we send includes an unsubscribe link. You can opt out at any time and we will remove you from all non-essential communications promptly.

We do not send unsolicited bulk email. We do not purchase or use email lists.

Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. Our website uses SSL/TLS encryption (the padlock you see in your browser). However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We limit access to your personal information to personnel who need it to operate our programs and fulfill our mission.

Third-Party Links

Our website contains links to third-party websites including Givebutter (donations) and X/Twitter (social media). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to our legal retention obligations)
• Opt out of non-essential communications at any time

To exercise any of these rights, contact us at info@txdisasterlink.org. We will respond within 30 days.

Changes to This Policy

We may update this privacy policy from time to time as our organization grows or as required by law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Governing Law

This privacy policy is governed by the laws of the State of Texas. Texas DisasterLink is organized and operates under Texas law as a domestic nonprofit corporation and federally recognized 501(c)(3) public charity.